We are a family owned and operated company, 100% web based, and all our products are made by us. We’re in or around the office most days 8 AM to 4 PM Pacific Standard Time. However, quite frequently, we are here at all different hours, so feel free to call anytime, seven day a week before 9 pm PST. Please leave a message if we can’t get to your call, as we value you as our customers, and try to be available to answer your questions. We strive to provide you with a real person if not now, as soon as we can.
You must be completely satisfied with your purchase, or simply return the item within 30 days for a quick exchange, refund or credit. We only ask that you return the merchandise in new condition, in original boxes with your receipt. Sorry, no returns on personalized items.