Frequently Asked Questions

Imagery Products is striving to minimize any confusion and problems during your visit. Below are some answers to questions you might have.

Question: Can I place my order over the phone or by fax?

Answer: Yes, we typically have someone answering our phone 7-days a week. Call us toll free at 888-459-9463, but we no longer use a fax, so email us at sales@winewareusa.com as an alternate.

Question: Is my credit card information safe when when ordering over the Internet.

Answer: Yes, Our shopping cart relies on the standard SSL protocol that is used when communicating with a secure server. That is, the encryption is handled by your browser and our secure server.

Question: What happens to my personal information when ordering?

Answer: Imagery Products in not in the business of selling, trading, or giving away any of your personal information. Any information sent to us via an on-line order, phone, or e-mail is always kept in strict confidence by Imagery Products.